Terms of service

Last Updated: 21st September 2026

OVERVIEW

Welcome to Morven.

In these Terms, references to “Morven,” “we,” “us,” and “our” mean Morven. We operate this website and online store and make available the products, content, features, tools, information, and related services offered through it (together, the “Services”). Our online store is hosted on Shopify, which provides the technology and platform used to make these Services available.

These Terms of Service, along with any policies or documents referenced within them (collectively, the “Terms”), govern your access to and use of the Services. They also explain the rights, responsibilities, and obligations that apply when you interact with or purchase from Morven.

Please review these Terms carefully before using our website or Services. Certain provisions contain important information regarding your legal rights, including limitations of liability, warranty provisions, and other conditions that may affect you.

By visiting our website, browsing our store, placing an order, or otherwise accessing or using the Services, you acknowledge that you have read and agree to these Terms and our Privacy Policy.

If you do not agree with these Terms or our Privacy Policy, you should discontinue your use of the Services.

SECTION 1 - ACCOUNT AND ACCESS

By accessing or using our Services, you agree to these Terms of Service and confirm that you are either:

  • At least the age of majority in your state, province, or country of residence; or
  • Using the Services with the permission of a parent or legal guardian.

When using our Services, you may be required to provide certain information, including your email address, billing details, payment information, and shipping address. You agree that all information you provide to Morven is accurate, current, and complete.

You are responsible for maintaining the confidentiality and security of your account details and login credentials, as well as for any activity carried out through your account. You may not sell, transfer, assign, license, or otherwise provide your account to another person.

SECTION 2 - PRODUCTS AND SERVICES

We make reasonable efforts to ensure that the products and services displayed in our online store are represented as accurately as possible.

However, the appearance and colour of products may vary from what is shown on your screen. Differences may result from the device, display settings, screen calibration, or other configurations used to access our store.

While we aim to provide clear and accurate product images, descriptions, and specifications, we cannot guarantee that the appearance, quality, colour, or other characteristics of a product will exactly match how it is presented online or meet your individual expectations. Any images, illustrations, or other visual representations are provided for reference only.

Product descriptions, specifications, prices, and availability may be updated or changed at any time without prior notice. We also reserve the right to discontinue products or limit the quantity of products available to any person, geographic region, or jurisdiction at our discretion.

SECTION 3 - ORDERS

Placing an order with Morven constitutes an offer to purchase and does not guarantee that your order will be accepted.

Morven reserves the right to accept, refuse, or cancel any order at our discretion. This may include, but is not limited to, circumstances involving:

  • Pricing or listing errors
  • Product unavailability
  • Suspected fraudulent activity
  • Payment or identity verification issues

An order is only considered accepted once we have confirmed its acceptance and successfully received and processed your payment.

Please review your order carefully before completing checkout. Once an order has been submitted, accepted, or entered processing, we may not be able to accommodate changes or cancellation requests.

If we refuse, modify, or cancel an order, we will make reasonable efforts to notify you using the email address, billing information, or phone number provided at the time of purchase.

All purchases are subject to our Refund Policy, which outlines the terms and conditions applicable to returns, refunds, and exchanges.

By placing an order with Morven, you confirm that your purchase is intended for personal or household use and not for commercial resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotional offers shown through our Services may be changed or withdrawn at any time without prior notice. The amount charged for a product or service will be the price displayed when your order is placed and will be reflected in your order confirmation.

Unless expressly stated otherwise, listed prices do not include applicable taxes, shipping or handling fees, customs duties, import charges, or other fees that may apply to your order.

Prices available through Morven may differ from those offered by third-party retailers, marketplaces, or other sales channels. We may also run promotions, discounts, or special offers that are governed by separate terms and conditions. Where those terms conflict with these Terms of Service, the specific terms of the promotion will take precedence.

You agree to provide accurate, complete, and current purchase, payment, and account information when placing an order with Morven. You are responsible for keeping this information up to date, including your email address, payment details, and card expiry information, so that we can process your transactions and contact you where necessary.

By submitting payment information, you confirm that the details provided are true, accurate, and complete, that you are authorised to use the selected payment method, and that you agree to pay all charges associated with your order, including the purchase price, shipping fees, applicable taxes, and any other charges disclosed at checkout.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times provided by Morven are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, disruptions in transit, or other circumstances outside our reasonable control.

To the fullest extent permitted by applicable law, Morven will not be liable for shipping or delivery delays.

Once your order has been transferred to the shipping carrier, ownership of the products and the risk of loss or damage will pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

The Services and all content made available through them, including but not limited to:

  • Trademarks

  • Brand names

  • Text

  • Displays

  • Images

  • Graphics

  • Product reviews

  • Video

  • Audio

  • The design, selection, and arrangement of such content

are owned by or licensed to Morven and are protected by applicable Singapore and international intellectual property laws.

You may use the Services solely for your personal and non-commercial purposes. Unless Morven has provided prior written consent, you must not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or otherwise use any content or material made available through the Services.

Except where expressly stated in these Terms, nothing contained within the Services grants you any licence, ownership interest, or other right to use any patent, trademark, copyright, or other intellectual property belonging to Morven, Shopify, or any third party. Any unauthorised use of the Services or their content may violate applicable intellectual property laws. All rights not expressly granted under these Terms are reserved by Morven.

The Morven name, logo, product and service names, designs, slogans, and other brand elements are trademarks or intellectual property of Morven, its affiliates, or licensors and may not be used without our prior written permission.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other trademarks, names, logos, and brand elements appearing through the Services remain the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

From time to time, Morven may make certain tools, features, or services provided by third parties available through the Services. These third-party offerings are not operated or controlled by Morven, and we do not monitor or assume responsibility for their functionality, content, or availability.

Any optional third-party tools made available through the Services are provided on an “as is” and “as available” basis, without warranties, representations, conditions, or endorsements of any kind. To the fullest extent permitted by applicable law, Morven will not be liable for any loss, damage, or other claim arising from or relating to your use of such tools.

Your use of any third-party tool is voluntary and undertaken at your own discretion and risk. Before using any such service, you are responsible for reviewing and accepting the applicable terms, policies, and conditions of the relevant third-party provider.

We may introduce additional features, tools, services, or resources through the Services in the future. Any such additions will be considered part of the Services and will be governed by these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may include links to, content from, or functionality provided by third-party websites or services, including embedded third-party features. Morven does not control these third parties and is not responsible for reviewing, verifying, or guaranteeing the accuracy, reliability, or content of any third-party materials or websites.

If you choose to access a third-party website or service through the Services, you do so at your own discretion and risk.

To the fullest extent permitted by applicable law, Morven will not be liable for any loss, damage, harm, or other claim arising from your access to or use of any third-party website, or from your purchase or use of any products, services, resources, or content made available by a third party.

You are responsible for reviewing the applicable terms, policies, and practices of any third party before entering into a transaction or using their services. Any complaints, claims, concerns, or questions relating to third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Morven is powered by Shopify, which provides the e-commerce platform that enables us to make the Services available to you. However, any purchase made through our Store is a transaction directly between you and Morven.

By accessing or using the Services, you acknowledge and agree that Shopify is not a party to any sale, purchase, or other transaction between you and Morven. Shopify is not responsible for any injury, loss, damage, or other claim arising from products or services purchased from Morven.

To the fullest extent permitted by applicable law, you agree to release Shopify and its affiliates from any claims, losses, damages, liabilities, or expenses arising from or relating to your purchases or transactions with Morven.

SECTION 10 - PRIVACY POLICY

Any personal information collected through the Services is handled in accordance with our Privacy Policy. Certain personal information may also be collected or processed in accordance with Shopify’s Privacy Policy. By using the Services, you acknowledge that you have had the opportunity to read and review these privacy policies.

Because our Store and Services are hosted through Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to operate, support, maintain, and improve the platform and Services.

Information you provide through the Services may be transmitted to or shared with Shopify and other third-party service providers that assist in providing the Services to you. These parties may be located in countries outside your country of residence.

For further information about how Morven, Shopify, and our service providers collect, use, disclose, and process your personal information, please review our Privacy Policy.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise provide any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant Morven a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. This includes using our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.

By submitting this Feedback, you confirm that: you own or have the necessary rights to all Feedback; you have disclosed any compensation or incentives received in connection with your Feedback; and your Feedback will comply with these Terms. We are not obligated to keep your Feedback confidential, provide compensation for your Feedback or respond to your Feedback.

We also reserve the right, but are not obligated to, monitor, edit or remove Feedback that we reasonably consider in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable or in violation with any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not infringe upon any right of any third-party, including intellectual property (copyright, trademark), privacy, personality or other personal or proprietary right. You further confirm that your Feedback will not contain libelous or otherwise unlawful, abusive, malicious or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You must not submit Feedback using a false identity, use a false email, impersonate another person or misrepresent the source of your Feedback. To the fullest extent of the law, Morven is not responsible or liable for any Feedback posted by you or by any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, information made available through or in connection with the Services may contain typographical errors, inaccuracies, or omissions. These may relate to matters including product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, and product availability.

We reserve the right to correct any error, inaccuracy, or omission and to update, revise, or amend information at any time without prior notice.

Where inaccurate information affects an order, we also reserve the right to modify or cancel that order, including after it has been submitted, to the extent permitted by applicable law.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes and in accordance with these Terms.

You must not use the Services, directly or indirectly:

  • For any unlawful, fraudulent, malicious, or harmful purpose;

  • To violate any applicable international, federal, provincial, state, or local law, regulation, rule, or ordinance;

  • To infringe upon or violate the intellectual property or other rights of Morven or any third party;

  • To abuse, threaten, intimidate, harass, defame, discriminate against, disparage, blackmail, or otherwise harm any person, including our employees;

  • To submit, transmit, publish, or distribute false, deceptive, or misleading information;

  • To send, receive, upload, download, use, reuse, or distribute material that does not comply with these Terms;

  • To distribute unsolicited advertising, promotional material, “junk mail,” “chain letters,” “spam,” or similar solicitations;

  • To impersonate or attempt to impersonate another person, business, organisation, or entity; or

  • To engage in conduct that restricts or interferes with another person's use or enjoyment of the Services or that may expose Morven or others to liability.

You further agree that you will not:

  • Upload, transmit, introduce, or distribute viruses, malware, malicious code, or other harmful material that may interfere with the operation or functionality of the Services;

  • Reproduce, duplicate, copy, sell, resell, or commercially exploit any part of the Services except where expressly permitted by these Terms;

  • Collect, track, disclose, or misuse the personal information of others;

  • Engage in spamming, phishing, pharming, pretexting, spidering, crawling, scraping, or similar automated data collection activities; or

  • Interfere with, disable, bypass, or circumvent any security feature of the Services, any related website, another website, or the Internet.

Morven reserves the right to suspend, restrict, disable, or terminate your access to the Services, including any account you maintain with us, if we reasonably determine that you have violated these Terms, subject to applicable law.

SECTION 14 - TERMINATION

We may suspend or terminate your access to the Services, or any part of them, at our discretion and without prior notice, to the extent permitted by applicable law. Any amounts owed by you up to and including the date of termination will remain payable.

The provisions of these Terms that are intended to continue after termination will remain in effect. This includes, without limitation, sections relating to Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information made available on or through the Services is provided for general informational purposes only. While we make reasonable efforts to ensure that such information is accurate and current, we do not warrant or guarantee its accuracy, completeness, usefulness, reliability, or suitability for any particular purpose. Any reliance you place on information provided through the Services is at your own discretion and risk.

To the fullest extent permitted by applicable law, Morven disclaims responsibility for any loss, damage, or other liability arising from reliance on information made available through the Services by you, any other visitor, or any person who becomes aware of such information.

EXCEPT AS EXPRESSLY STATED BY MORVEN, THE SERVICES AND ALL PRODUCTS MADE AVAILABLE THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS WILL BE IDENTIFIED OR CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW OR MAY RESTRICT THE EXCLUSION OR DISCLAIMER OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MORVEN, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, MANUFACTURERS, CARRIERS OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS OF PROFITS, REVENUE, SAVINGS OR DATA, REPLACEMENT COSTS, OR OTHER SIMILAR DAMAGES, WHETHER ARISING UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.

THIS LIMITATION APPLIES TO ANY LOSS, DAMAGE OR CLAIM ARISING FROM OR RELATING TO YOUR ACCESS TO OR USE OF THE SERVICES, ANY PRODUCT PROCURED, PURCHASED OR RECEIVED THROUGH THE SERVICES, OR ANY OTHER MATTER CONNECTED WITH YOUR USE OF THE SERVICES OR PRODUCTS.

THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS OR DAMAGE RESULTING FROM ERRORS OR OMISSIONS IN CONTENT, OR FROM THE USE OF ANY CONTENT OR PRODUCT POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF MORVEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Morven, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, service providers, manufacturers, carriers, and licensors from and against any losses, damages, liabilities, claims, demands, or expenses, including reasonable legal fees, arising out of or relating to: (i) your breach of these Terms of Service or any documents incorporated by reference; (ii) your violation of any applicable law or the rights of any third party; or (iii) your access to or use of the Services.

We will provide notice of any claim subject to indemnification where reasonably practicable. Any delay or failure to provide prompt notice will not relieve you of your obligations under this section unless such delay materially prejudices your ability to defend the claim.

We may, at your expense, assume control of the defence and settlement of any such claim, including the selection of legal counsel. However, we will not agree to any settlement that imposes non-monetary obligations on you without your consent, which shall not be unreasonably withheld.

You agree to reasonably cooperate in the defence of any indemnified claim, including by providing truthful, accurate, and relevant information, records, and documents where required.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law.

Any portion that cannot be lawfully enforced shall be deemed severed from these Terms of Service. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision under these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies, guidelines, or operating rules posted by Morven or otherwise made available in connection with the Services, constitute the entire agreement and understanding between you and Morven regarding your use of the Services.

These Terms supersede and replace any prior or contemporaneous agreements, communications, representations, or proposals between you and Morven, whether oral or written, including any previous versions of these Terms of Service.

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the party responsible for drafting them.

SECTION 20 - ASSIGNMENT

You may not assign, transfer, or delegate these Terms of Service, or any of your rights or obligations under them, without our prior written consent. Any attempted assignment, transfer, or delegation made without such consent shall be null and void.

Morven may assign, transfer, or delegate these Terms of Service, or any of our rights or obligations under them, without your consent or prior notice, to the extent permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms of Service, together with any separate agreements under which Morven provides the Services to you, shall be governed by and construed in accordance with the laws of Singapore.

You and Morven agree to submit to the jurisdiction of the courts of Singapore in relation to any dispute arising out of or relating to these Terms of Service or the Services, subject to any rights available to you under applicable law.

SECTION 22 - HEADINGS

The headings used throughout these Terms of Service are included for convenience and reference only. They shall not limit, affect, or otherwise alter the meaning or interpretation of any provision contained within these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

The most current version of these Terms of Service will always be available for review on this page.

We reserve the right, at our sole discretion, to update, amend, or replace any part of these Terms of Service by posting revised terms or changes on our website. You are responsible for reviewing these Terms periodically to stay informed of any updates.

Where required by applicable law, we will provide prior notice of any material changes. Any such changes will take effect on the date stated in the relevant notice.

Your continued access to or use of the Services after updated Terms of Service take effect constitutes your acceptance of those changes.

SECTION 24 - CONTACT US
Questions regarding the Terms of Service should be sent to us at info@morvenliving.com.
Our contact information is provided below:

Store Address: 2 Venture Drive, #10-08 Vision Exchange, Singapore 608526

Store Email: info@morvenliving.com

Store Phone: +44 7537 182185

Customer Service Hours: Monday to Friday: 10:00 AM - 5:00 PM (GMT)

We’ll do our best to reply to your emails in 1-2 business days