Billing Terms and Conditions

Last Updated: 21st September 2026

These Billing Terms & Conditions outline the payment, billing, and related practices that apply to purchases made through Morven.

1. Accepted Payment Methods

Morven offers a range of secure payment options to make checkout as simple and convenient as possible.

Depending on your location and the payment methods available at checkout, we may accept:

  • Credit and Debit Cards: Visa, Mastercard, and American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Other supported payment methods displayed during checkout

The payment options available to you may vary depending on your country, device, and order. All available payment methods will be shown at checkout before you complete your purchase.

2. Payment Processing

  • Full payment is required at the time your order is placed.
  • Orders will not be processed, fulfilled, or shipped until payment has been successfully received and confirmed.
  • If your payment is declined, unsuccessful, or cannot be verified, your order will not be confirmed or processed.

3. Pricing & Currency

  • All prices displayed on Morven are shown in the currency indicated on our website or at checkout.
  • Prices may be changed at any time without prior notice.
  • Any applicable taxes, shipping charges, duties, or other fees will be calculated and displayed at checkout where applicable.

4. Secure Payment Processing

Morven uses secure payment technology and trusted payment providers to help protect your personal and payment information during checkout.

Payment information is processed by our payment providers. Morven does not store your full credit or debit card details on our own systems.

5. Refunds & Chargebacks

Refunds are handled in accordance with our Refund & Return Policy.

We reserve the right to review, investigate, and dispute any chargeback that we reasonably believe to be fraudulent, unauthorized, or otherwise invalid.

If you experience any billing or payment-related issue, please contact us at info@morvenliving.com before initiating a chargeback so that we can assist you in resolving the matter.

6. Fraud Prevention

Morven reserves the right to refuse, cancel, delay, or place an order on hold if we reasonably suspect fraud, unauthorized payment activity, or other suspicious activity.

For certain transactions, including high-value or flagged orders, we may request additional information or identity verification before processing the order.

7. Changes to This Policy

We reserve the right to update, amend, or replace these Billing Terms & Conditions at any time. Any changes will be published on this page together with an updated “Last Updated” date.

We encourage you to review this policy periodically. Your continued use of our website after any changes take effect constitutes your acceptance of the updated Billing Terms & Conditions.

8. Contact Us

Store Address: 2 Venture Drive, #10-08 Vision Exchange, Singapore 608526

Store Email: info@morvenliving.com

Store Phone: +44 7537 182185

Customer Service Hours: Monday to Friday: 10:00 AM - 5:00 PM (GMT)

We’ll do our best to reply to your emails in 1-2 business days