Shipping policy

Last Updated: 22nd September 2026

At Morven, we are dedicated to providing a positive shopping experience, including transparent and straightforward shipping policies.

Shipping Locations

We currently ship to customers in:

United Kingdom

Currency

All prices are shown and charged in British Pounds (GBP, £).

Estimated Delivery Times

The following describes our estimated delivery timelines:

Order Cutoff Time:
4:00 PM GMT
Orders placed after this time will only be processed the next business day (Monday-Friday), which may add one to two extra days to the delivery estimate.
Order Handling/Processing Time:
(1-2 business days, Monday-Friday)
Once we have processed your order, it will be shipped by one of our trusted carriers.
Transit Time:
(6-12 business days, Monday-Friday)
Estimated Delivery Time:
(7-14 business days, Monday-Friday)

Please note that the above delivery timelines and hence delivery times are estimates and may vary due to factors beyond our control. Thank you for your kind understanding and support.

Our Shipping Carriers

Orders are dispatched from our manufacturing partners and handed to a UK delivery partner for the final leg of the journey. Deliveries within the United Kingdom are typically completed by Royal Mail or Evri.

The carrier used for any given order may vary depending on the delivery address, the product ordered and the size of the parcel.

Shipping Rates

Free Shipping
All orders within the United Kingdom qualify for free shipping.
No minimum order is required.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where available.

Issues with Delivery

In the event where you experience any delivery issues, including significant delays or a package that appears to be lost, please contact our customer service team as soon as possible. We will work with you and the relevant delivery provider to help resolve the issue.

Policy Updates

Morven reserves the right to update or amend this Shipping Policy at any time without prior notice.
Any changes made will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically.
Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Information

Store Address: 2 Venture Drive, #10-08 Vision Exchange, Singapore 608526

Store Email: info@morvenliving.com

Store Phone: +44 7537 182185

Customer Service Hours: Monday to Friday: 10:00 AM - 5:00 PM (GMT)

We’ll do our best to reply to your emails in 1-2 business days